Yes, Aetna Covers Rehab
Aetna is required by federal law to cover substance abuse treatment. The Mental Health Parity and Addiction Equity Act (MHPAEA) and the Affordable Care Act (ACA) mandate that health insurance plans, including Aetna, cover behavioral health services at the same level as medical and surgical benefits.
This means your Aetna plan likely covers:
- Medical detox
- Inpatient rehab (residential treatment)
- Partial hospitalization programs (PHP)
- Intensive outpatient programs (IOP)
- Outpatient therapy (individual and group)
- Medication-assisted treatment (MAT)
The specifics depend on your plan type, whether the facility is in-network, and whether prior authorization is required.
What Your Aetna Plan Covers
In-network vs. out-of-network
Aetna covers more when you use an in-network provider. Here is how it typically breaks down:
- In-network: Aetna covers 70% to 90% of treatment costs after your deductible. Copays for outpatient visits typically range from $20 to $50.
- Out-of-network: Coverage drops to 50% to 70%. You pay the difference between what Aetna reimburses and what the facility charges.
Always choose an in-network facility when possible. You can search Aetna’s provider directory at aetna.com or call the number on the back of your insurance card.
Prior authorization
Most Aetna plans require prior authorization for inpatient rehab and PHP. This means the treatment facility submits a request to Aetna before admitting you. Aetna reviews the request and approves (or denies) coverage based on medical necessity.
Prior authorization typically takes 24 to 72 hours. In urgent situations, facilities can request expedited review.
How to Verify Your Aetna Benefits
Before entering treatment, verify your specific coverage. Here is how:
- Step 1. Call the member services number on the back of your Aetna card.
- Step 2. Ask to speak with the behavioral health department.
- Step 3. Request details on your substance abuse treatment benefits, including deductible amounts, copays, out-of-pocket maximums, and any visit limits.
- Step 4. Ask whether prior authorization is required for inpatient treatment.
- Step 5. Ask for a list of in-network treatment facilities in your area.
Most treatment centers will verify your insurance for you during the admissions process. But knowing your benefits beforehand puts you in a stronger position.
Common Aetna Plan Types
- Aetna HMO. Requires you to use in-network providers and get referrals. Lower premiums, less flexibility.
- Aetna PPO. Covers in-network and out-of-network providers. Higher premiums, more flexibility.
- Aetna EPO. Similar to PPO but no out-of-network coverage except in emergencies.
- Aetna through employer. Coverage varies by employer plan. Some employers offer enhanced behavioral health benefits.
What to Do If Aetna Denies Your Claim
Denials happen. Common reasons include:
- The facility is out-of-network
- Prior authorization was not obtained
- Aetna determined the level of care was not medically necessary
- The treatment duration exceeded what was pre-approved
How to appeal
- Step 1. Request the denial in writing. Aetna must provide a written explanation.
- Step 2. Ask your treatment provider to submit a peer-to-peer review. This allows your doctor to speak directly with an Aetna medical reviewer.
- Step 3. File a formal internal appeal within 180 days of the denial.
- Step 4. If the internal appeal fails, you can request an external review through your state’s insurance department.
For a broader overview of how insurance covers treatment, see our guide on does insurance cover rehab. If cost is a concern, our rehab cost breakdown covers what to expect at every level of care.
Need Help Finding Treatment?
Browse our directory of verified rehab facilities across all 50 states, or call the SAMHSA helpline for free, confidential support.